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Delivery Information

  • If available, items will be shipped from our US warehouse. (For US customers only)
  • When an item is out of stock in the US warehouse it will be shipped directly from Taiwan. (For US customers only)
  • For international buyers items will be shipped from Taiwan.
  • Please make sure that your shipping address is current and complete.
  • PO BOX / APO / FPO are not accepted.
  • Most items are shipped the next business day(customized orders excluded) following cleared payment.
  • You could find the shipping information and tracking number in our email notification(order update) within 2 days.
  • If you could not purchase an item due to region restrictions, please contact us for specific shipping methods.
  • The following is the list of carriers/shipping company we use. Please note that carrier for shipments are selected at out discretion.
CARRIER PARCEL TRACKING SERVICE
FEDEX LINK
DHL LINK
USPS Not available
OCS LINK

Customs Tax for Buyers outside of the US

  • Import duties, taxes and other surcharges are not included in the item price or shipping fee. These charges are buyer's responsibility.

Order Flow

For US Buyers, Non-customized Shipments from US Warehouse

PURCHASE
Next Business Day
SHIPMENT
3-5 Business Days
Depends on Shipment Method
ARRIVAL

For US Buyers, Non-customized Shipments from Taiwan

PURCHASE
Next Business Day
SHIPMENT
3-8 Business Days
Depends on Shipment Method
ARRIVAL

For Customized Items, Shipments from Taiwan

PURCHASE
2-4 Business Day
SHIPMENT
3-8 Business Days
Depends on Shipment Method
ARRIVAL

For International Buyers, Shipments from Taiwan

PURCHASE
Next Business Day
SHIPMENT
3-10 Business Days
Depends on Shipment Method and Buyer Location
ARRIVAL